FAQ
Frequently asked questions
Can’t find an answer? Email info@veloxentry.com or call +370 672 96633.
Do I need to buy printers and set up hardware myself?
No. We bring the kiosks, printers and badges. We connect everything and have it ready before doors open. No technical work is left for you.
How do check-in and badge printing work?
Before the event, the guest gets a QR ticket by email or in their Wallet. On arrival they scan it at a self-service kiosk. The system confirms the registration and prints a name badge in a few seconds.
What if the internet drops or the paper jams?
Kiosks work offline. When the connection is back, data syncs automatically. With the Registration + badges and Full event packages, our person is always on site. They look after the kiosks, change paper and carry a backup 4G/5G connection.
Can I use it for free events?
Yes. For free events with up to 100 attendees, registration is free and no card is needed. For bigger events, or when you need kiosks, we send a quote within one business day.
Can I sell paid tickets?
Yes. If you already sell tickets through your own ticketing system, we connect it. Buyers appear in VeloxEntry automatically and get a QR ticket for check-in. Nothing to upload by hand.
Can the registration page and badges match our brand?
Yes. The registration page, emails and badges can use your colours and logo. With the Full event package you can also use your own domain.
What does the networking module do?
Attendees see who has arrived, search contacts by company or job title, send messages and book meetings. All in the same account as their ticket. Nothing to install.
How long does it take to set up an event?
Registration usually goes live within a day. An event with kiosks needs about a week. Rush orders carry a surcharge.
Where is attendee data stored?
The data is yours. We only process it on your instructions under GDPR. Export is always free. More in our privacy policy.
Still have a question?
Tell us what event is coming up. We reply within one business day.